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Frequently Asked Questions
How do you pronounce AWN?
Pronounced - ON
When will my order be shipped and how long will it take to arrive?
Our warehouse fulfils orders Monday-Friday (excluding public holidays and weekends). If you place your order before midday we will generally pack and send it out the same day. If it is after midday it will go out the following day. Couriers vary with their delivery times but most will be delivered within the Auckland region in a few working days but delivers further down the country please allow 5 working days. You will be emailed with a tracking number once your order has been shipped.
Where do you ship to?
Nationwide (New Zealand) to your doorstep. Currently unavailable internationally. Please visit our Shipping Policy page for more information.
Is awn.co.nz the only place I can purchase AWN?
At this stage it's only available via our website but to be AWNest, I wouldn't be surprised if you start to see it pop up at your local liquor store.
Best way to store AWN?
AWN is best served chilled. AWN can be stored in cool places when not in use.
What payment types do you accept?
All Major credit and debit cards, Pay Pal and SHOP pay
Do someone aged over 18 or over need to place the order and and accept delivery?
In order to receive your delivery, you must be over the age of 18 years.
Please visit our Returns & Refunds page
Curious about anything else?